Privacy Policy
A legal disclaimer
The information provided on this website by True North Mobile Drug Testing is for general informational and business purposes only and should not be considered legal, medical, or regulatory advice.
While we strive to provide accurate and up-to-date information regarding our services, compliance procedures, and testing processes, regulations and requirements may vary by industry, employer, state, or federal agency. Clients are responsible for ensuring their own compliance with applicable laws, regulations, workplace policies, and DOT requirements.
True North Mobile Drug Testing provides specimen collection and mobile testing coordination services. Laboratory analysis, medical review services, and final test determinations are performed by certified third-party laboratories and Medical Review Officers (MROs), when applicable.
Use of this website or our services does not create any professional, legal, medical, or advisory relationship beyond the agreed-upon services provided.
We make reasonable efforts to maintain website accuracy and availability; however, we do not guarantee uninterrupted access, error-free content, or completeness of information. True North Mobile Drug Testing is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on its content.
By using this website, you acknowledge and agree to this disclaimer and all applicable terms and policies.
Effective Date: May 21, 2026
True North Mobile Drug Testing (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website, scheduling services, communicating with us, or utilizing our mobile drug testing services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect personal and business information including, but not limited to:
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Name
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Company name
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Email address
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Phone number
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Billing information
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Appointment and scheduling details
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Service requests
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Communications submitted through contact forms, email, or phone
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Website usage information through cookies and analytics tools
For employment-related testing services, we may also receive limited information necessary to coordinate testing services with employers or authorized representatives.
How We Use Your Information
We use collected information to:
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Schedule and provide drug testing services
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Communicate regarding appointments and service requests
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Process payments and invoices
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Maintain business and compliance records
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Improve website functionality and customer experience
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Respond to inquiries and customer support requests
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Comply with applicable legal, regulatory, and industry obligations
Information Sharing
We do not sell or rent your personal information. Information may be shared only when necessary with:
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Laboratories and testing partners
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Service providers assisting with scheduling, invoicing, or website operations
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Employers or authorized representatives involved in testing services
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Government agencies or legal authorities when required by law or regulation
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, misuse, or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience.
Users may adjust browser settings to disable cookies; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
HIPAA and Confidentiality
True North Mobile Drug Testing handles sensitive information with professionalism and confidentiality. While certain testing information may be subject to employer policies, DOT regulations, or applicable privacy laws, users should not submit protected health information through unsecured website forms or email unless specifically instructed.
Your Rights
Depending on applicable laws, users may have rights regarding access to, correction of, or deletion of their personal information. Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting to this page. Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
True North Mobile Drug Testing
Email: truenorthmobiledrugtesting@outlook.com
Accessibility Statement
True North Mobile Drug Testing is committed to making our website accessible and user-friendly for all visitors, including individuals with disabilities.
We strive to ensure our website follows applicable accessibility best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, to improve usability and accessibility for all users.
Our ongoing efforts include reviewing website functionality, readability, navigation, and compatibility with assistive technologies whenever possible. We are continuously working to improve the accessibility of our digital content and user experience.
If you experience difficulty accessing any part of this website, encounter accessibility barriers, or need assistance obtaining information or services, please contact us and we will make reasonable efforts to assist you promptly.
Contact InformationTrue North Mobile Drug TestingEmail: truenorthmobiledrugtesting@outlook.com
We value accessibility, inclusion, and equal access for all visitors.